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Frequently Asked Questions


  1. What products does LAMITA LOUISE offer?

    • LAMITA LOUISE specializes in designing, creating, and selling a wide range of interior items, including ceramic pieces, rugs, textiles, sculptures, and more. Our diverse collection is crafted with care and attention to detail to elevate your living space.

  2. Are our products handmade?

    • Yes, all of our products are handmade by skilled artisans, ensuring high quality and unique craftsmanship in each piece. We take pride in supporting traditional techniques, local artisans and own designs in creating the LAMITA collections.

  3. Where can I purchase LAMITA LOUISE products?

    • You can explore and purchase LAMITA products through our online store and directly trough instagram and whatsapp. Stay updated by following @lamita_louise on instagram for announcements and exclusive offers.

  4. Can I customize my order?

    • Yes, LAMITA LOUISE offers customization options for certain products. If you have specific preferences or requests, please reach out to us via email or direct message on social media. Our team will be happy to discuss your customization needs.

  5. What is our return policy?

    • LAMITA has a return policy in place for damaged items. Please note that returning items is only possible when contacting us with the problem of the item within 24 hours of receiving it, providing proof of damage.

  6. Does LAMITA LOUISE offer international shipping?

    • Yes, we provide international shipping options for customers based in the EU. Shipping rates and delivery times may vary depending on your location.

  7. How should I care for my LAMITA LOUISE items?

    • Each product comes with specific care instructions to ensure its longevity and maintain its quality. We recommend following these instructions carefully to preserve the beauty and functionality of your items.

  8. Are our products eco-friendly?

    • We are committed to sustainability and strive to minimize our environmental impact. Many of our products are crafted using eco-friendly materials and production methods. We continually seek ways to improve our sustainability practices throughout our supply chain.

  9. Can I visit a showroom?

    • Currently, we do not have physical showrooms open to the public. However, starting 1th of june 2024 it will be possible to visit the atelier en stockroom in Ghent. For any inquiries or assistance, please don't hesitate to contact us.

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